Product Manager, Technical - Solution Design

The Product Manager, Technical - Solution Design is responsible for building, maintaining, and enhancing scalable, cloud‑based platform software solutions that drive real business value. This role supports Tier 1 and Tier 2 solutions, manages fraud, credit, and collections strategy decision engine configurations for new and existing customers, and delivers the supporting technology capabilities and infrastructure in an Agile‑driven environment.

• Technical Design & Development
  • Design, build, and configure robust, scalable software solutions aligned to enterprise architecture standards.
  • Develop and maintain high‑performance solutions that integrate with modern cloud platforms and enterprise systems.
  • Apply sound software engineering principles and design patterns to create maintainable and extensible platforms.
  • Support configuration and optimization of decision engines and related automation workflows.
  • Build intuitive, browser‑based user interfaces and backend services.
• Quality Assurance & Support
  • Participate in code and configuration reviews to ensure adherence to quality and architectural standards.
  • Write and maintain technical documentation, architecture diagrams, and detailed implementation estimates.
  • Troubleshoot and resolve issues in development, staging, and production environments.
  • Support releases across multiple environments using established deployment practices.
• Process & Continuous Improvement
  • Follow established software configuration methodologies, coding standards, and architectural guardrails.
  • Contribute to the evolution of engineering and solution design processes and tools.
  • Regularly assess and improve existing code and systems for performance, scalability, automation, and maintainability.
  • Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.
• Collaboration & Communication
  • Collaborate with Business Analysts, Enterprise IT, Fraud/Credit Strategy, Data teams, Project Managers, QA, and Vendor partners to deliver features and enhancements.
  • Analyze and clarify functional and technical requirements and translate them into solution designs and user stories.
  • Communicate project updates, blockers, architectural risks, and solutions effectively to stakeholders.
  • Contribute technical input to vendor evaluations and support RFI/RFP processes where applicable.
  • Mentor team members and share knowledge of best practices and emerging technologies.

• Bachelor's Degree in Computer Science, Engineering, or IT (Required)
• Software Development – 5+ years of hands‑on technical experience writing production code, solution engineering, or technical architecture in a large‑scale environment (Required)
• Product Management – 5+ years of relevant Product Management experience in an Agile software product development environment (Required)

• Agile Methodologies – Proven success delivering software with Agile Scrum and related tools (Required)
• Technical Writing – Strong requirements elicitation and writing skills for diverse audiences (Required)
• Agile Project Management – Experience with backlog/project management tools (Required)
• Collaboration – Ability to develop initiatives, features, and user stories that Dev Ops teams can ingest (Required)
• Problem‑solving and analytical skills – Strong analytical abilities in a complex technical environment (Required)
• Communication – Proven ability to communicate effectively with leadership and across teams (Required)
• Object‑oriented Languages – Proficiency in Java and JavaScript (or similar languages) (Required)
• Databases
  
  – Experience with No
  
  SQL databases such as Dynamo
  
  DB, Mongo
  
  DB, or Aurora (Required)
• Cloud Technology – Solid understanding of cloud computing fundamentals, preferably AWS (Required)
• APIs – Experience implementing RESTful APIs and browser‑based applications (Required)
• Scripting – Experience with Python, Shell, or Perl scripting (Preferred)
• Automated Testing – Familiarity with automated testing frameworks and QA integration (Preferred)

• Certified Scrum Master (CSM) or Scrum Product Owner Certification (CSPO) (Preferred)
• Agile Certified Practitioner…