Technology Risk & AI Governance Manager

Role Overview

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

This is a unique opportunity to join a growing second‑line Technology Risk team and help shape how technology, data, cybersecurity, and AI risks are governed across the enterprise. You will work directly with technology leaders, cybersecurity professionals, data teams, and architects to provide independent oversight, challenge strategic initiatives, and influence decisions that impact the future of the organization.

• Support the execution and ongoing enhancement of the Company’s Technology Risk Management Framework, ensuring alignment with the 2nd LOD strategy and overall enterprise risk governance.
• Conduct targeted technology risk assessments to identify control gaps, assess risks, recommend mitigations, and track remediation through closure.
• Perform independent reviews of technology controls across IT domains, including security controls, access management, change management, ITSM processes, data protection, and cloud controls.
• Monitor the organization’s technology risk profile by evaluating emerging risks, industry trends, incidents, and changes to the technology landscape.
• Support issue management activities, including root cause analysis, remediation planning, and validation of implemented solutions.
• Review technology‑related process and project changes to identify associated risks and provide 2nd LOD risk challenge.
• Assist with preparing TRM reporting and risk insights for senior management and board risk committees.
• Build and maintain strong working relationships with the Technology organization, fostering a collaborative risk culture.
• Support ongoing enhancement of the Company’s AI Risk Management Framework, ensuring alignment with applicable regulatory expectations, responsible AI practices, and enterprise risk policies.
• Maintain the enterprise AI Use Case Inventory, perform 2nd LOD review and challenge of AI models and AI use cases.
• Develop and deliver regular reporting on the AI Governance Program, including AI risk metrics, inventory changes, etc.

• Bachelor’s Degree required.
• 6–10 years of experience in enterprise Technology Risk Governance or Technology audit.
• Working knowledge of technology risk management frameworks (e.g., ISO 27001/27002, NIST CSF, COBIT, ITIL) and understanding of core IT risk domains such as cybersecurity, data protection, infrastructure, and cloud.
• Experience conducting risk assessments and control testing.
• Strong analytical skills, with the ability to evaluate complex technical risks and articulate them clearly to both technical and business audiences.
• Demonstrated ability to build effective relationships, collaborate with cross‑functional teams, and influence stakeholders to drive remediation and strengthen control environments.
• Excellent written and verbal communication skills, with the ability to prepare clear and concise risk reporting.
• Ability to manage multiple priorities, operate with a high degree of ownership, and work both independently and collaboratively.

• Medical, dental, vision and life insurance.
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup.
• Tuition reimbursement up to $5,250 per year.
• Business‑casual environment that includes the option to wear jeans.
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year.
• Paid…