Epic Certified Clinical Inpatient; Orders​/Bugsy Senior Analyst

Job Summary

Epic Certified Clinical Inpatient (Orders/Bugsy) Senior Analyst will bring experience managing applications, with a strong background in day‑to‑day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high‑quality support and enhancements in a dynamic healthcare environment.

• Act as a subject matter expert for application workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
• Support the teams working on other applications.

• Minimum of two years as an Epic Certified Clinical Inpatient (Orders/Bugsy) Analyst with experience in managing applications, daily operations, client relationships, and offshore collaboration.
• Current Epic Clinical Inpatient Certification Orders/Bugsy.
• High school diploma or GED.

Hourly Salary Range: $48.00 – $55.00 across multiple locations including California, Cleveland, Colorado, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, and Washington.

Accenture Flex employees receive a competitive suite of benefits including medical, dental, vision, and long‑term disability coverage, a 401(k) plan, and paid time off.

Accenture is an EEO and affirmative action employer. We do not discriminate on the basis of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity, genetic information, marital status, citizenship status, or any other protected class under federal, state, or local law. We are committed to providing reasonable accommodation for persons with disabilities or religious observances.

Please contact our recruitment team for more information on accommodations.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa. Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. We will not require disclosure of sealed or expunged criminal records, and a criminal conviction history is not an absolute bar to employment.

The Company will not discriminate against employees or applicants for salary information disclosure, except as required by a formal complaint or legal duty.