Principal Analyst, Business Systems

Job Title

Job Overview

This role is essential for aligning business needs with technical solutions to support various organizational channels effectively. This role involves gathering, analyzing, and documenting user stories and requirements for existing and new applications. This role facilitates communication between business units and technical teams to ensure solution alignment and completeness. Success in this role is measured by the accuracy of requirement documentation, effective stakeholder collaboration, and the delivery of cost-effective systems.

The work impacts organizational efficiency and customer service by enabling well-defined and traceable system and process improvements.

• Lead business and technical analysis to solve complex problems and guide decision-making impacting systems and projects
• Review and provide feedback on technical and business decisions, developing standards based on current and future technology roadmaps
• Serve as a business and technical leader, directing business and IT teams on technical issues related to projects and problems
• Mentor analysts and lead process improvement initiatives within the department to enhance operational effectiveness
• Facilitate business leadership and stakeholders in defining business roadmaps to align strategic objectives
• Analyze system impacts, perform gap and cost/benefit analyses to support system or product/service initiatives
• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• Critical thinking skills with a view toward process automation, evaluation and/or enhancement (Required)
• Advanced knowledge of utilizing and writing SQL queries using output/results for executive level presentations. (Required)
• Acceptable areas of study include Management Information Systems, IT, Computer Science or related field (Preferred)
• More than 10 years Systems analysis experience with understanding strategic business information systems. (Preferred)
• Experience with SharePoint. (Preferred)

• Microsoft Office (Required)
• Microsoft Visio (Required)
• Business Systems Analysis (Required)
• Technical Writing (Required)
• Business Systems Consulting (Required)
• Ability to provide written or verbal details for potential issues and their solutions (Required)
• Ability to create presentations for both verbal and written communications and/or executive summaries (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Base Pay Range: $96,200 - $173,600 Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location, visit

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this…