Business Analysis Manager - Care

Job Overview

This role serves as the primary analytics partner for the Internal Care channel compensation strategy team, supporting our Internal Care organization. The Business Analysis Manager is accountable for sourcing and structuring the data that underpins compensation and incentive strategy.

This role translates business requirements into data models that inform compensation plan design, incentive recommendations, and target setting. They size known issue impacts, conduct financial modeling, and quantify risk before plans are submitted for approval. The role supports hierarchy alignment and compensation data integrity, ensuring accurate payouts and proactive resolution of issues that could impact earnings or reporting, and serves as a key partner to commissions, performance management and data enablement ensuring plan alignment and accuracy.

• Provide insights and recommendations that optimize business experiences through cross‑functional collaboration and data analysis.
• Develop and maintain data and reporting solutions including dashboards, reports, and self‑service tools to support enterprise goals.
• Apply analytical and modeling techniques to support decision‑making and resource prioritization across the organization.
• Participate in the design and administration of reporting structures and interfaces for standardized use across teams.
• Also responsible for other duties/projects as assigned by business management as needed.

• Bachelor’s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required).
• Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required).
• 4–7 years working experience solving analytical problems using quantitative approaches (Required).
• 4–7 years working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required).
• 4–7 years working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required).
• Working experience with Python, R, Go or similar statistics or data science language preferred (Preferred).
• Telecommunications preferred.

• Business Acumen (Required).
• Dashboard Development (Required).
• Data Analysis (Required).
• Data Storytelling (Required).
• Executive Presence (Required).
• Financial Modeling (Required).
• People Management (Required).
• Project Management (Required).
• Stakeholder Management (Required).
• Strategic Thinking (Required).

• Other Business Certification (Preferred).

Travel Required:

No.

DOT Regulated Position:
No.

Safety Sensitive Position:
No.

Base Pay Range: $77,900 – $140,500.

Corporate Bonus Target: 15%.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.