IAM Identity Administrator

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting‑edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

The IAM Identity Administrator will be responsible for managing and maintaining identity and access management (IAM) systems to ensure secure and efficient access to organizational resources. This includes the administration of user accounts, roles and permissions, and the implementation of identity policies and security best practices. The Identity Administrator works closely with IT Architecture, Cybersecurity and business teams to support provisioning, de‑provisioning and lifecycle management of Scientific Games’ digital identities across various platforms.

The role plays a critical part in maintaining security and compliance by enforcing identity governance, role‑based access controls and provisioning/deprovisioning processes for internal and external users.

• Administer user identity lifecycle processes/policies including onboarding, provisioning, role changes, and de‑provisioning.
• Manage access controls and ensure proper role‑based access controls for systems, applications and data.
• Monitor and maintain IAM systems.
• Enforce identity governance policies to ensure least‑privilege access.
• Document processes and procedures for onboarding and offboarding user accounts.
• Collaborate with cybersecurity teams to support compliance and risk mitigation.
• Provide excellent customer service and communicate effectively with department heads, management and team leads within the department.
• Develop and maintain Identity/Security metrics reports for business needs and justifications.
• Monitor alerts, events and respond with appropriate action or notification.
• Travel to SG‑owned datacenters and co‑location datacenters when required.
• Work with internal/external department teams, third‑party vendors and customers to troubleshoot and resolve various situations.
• Investigate and document incidents.
• Manage disaster recovery and practice failovers to backup data centers.
• Participate in annual security audits.
• Daily interaction with internal customers (data centers, QA, and software) as well as peer group relationships.
• Conduct system performance analysis including troubleshooting, resolution and reporting of escalated production issues.
• Provide 24/7 on‑call support.
• Institute changes to assure compliance with company standards.
• Perform other duties as assigned by manager.

• 5+ years of experience with Identity Management.
• 5+ years of experience with Windows and UNIX/Linux operating systems.
• 5+ years of overall information technology experience.
• Experience with IAM systems and directory services.
• Experience with IAM tools (Cyber Ark, Okta, AWS IAM).
• Knowledge of security protocols and identity standards (SAML, OAuth, LDAP, SCIM, etc.).
• Familiarity with compliance frameworks (SOC 2, ISO 27001, PCI, GDPR).
• Experience with incident control and management.
• Experience with problem management.
• Ability to manage capacity and multitask workloads.
• Experience with system and service management.
• Well‑developed oral, written, presentation and communication skills.
• Ability to maintain positive working relationships in a team and inter‑team environment.
• Attention to detail and the ability to multitask under strict deadlines in a fast‑paced environment.
• Strong interpersonal skills with the ability to work independently and as part of a team.

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent.
• Experience with running and maintaining scripting languages (Power Shell, Puppet, Chef, etc.).
• Experience with lottery production systems.
• Experience with Cyber Ark Privileged Access Management.
• Experience with Cyber Ark Identity.
• Experience with AWS IAM Identity Center.
• Experience with Microsoft Entra .

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please  for EEOC Poster.