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Deskside Technician II

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Stefanini, Inc
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25 - 26 USD Hourly USD 25.00 26.00 HOUR
Job Description & How to Apply Below

Overview

Deksides Technician II role located in Overland Park, KS. This full-time position has a duration of 5 months and a single shift. Remaining positions: 1.

Job Details
  • Job Title: Deskside Technician II
  • Location: Overland Park, KS
  • Job Category: Deskside Technician II
  • Position Type: Full Time
  • Duration: 5 months
  • Shift: 1
Responsibilities
  • Provide hardware/software support services to onsite client including break/fix
  • Diagnose end-user system failures and implement repair solutions
  • Troubleshoot network devices to ensure connectivity from the PC to the network
  • Load computer images with SCCM and Power Shell scripts
  • Troubleshoot network connectivity to ensure PC is online during the build process
  • Demonstrate ability to follow processes, document work, track tasks/installs, and perform QA activities
  • Explain refresh processes to end-users and assist in configuring and syncing refreshed computers
  • Maintain high organizational ability and attention to detail
  • Remain calm if activities do not go according to plan
  • Demonstrate flexibility to handle a variety of activities and changes
Qualifications
  • Experience with Windows 10
  • Expertise with Windows 11
  • Demonstrated experience with non-standard software installation
  • Demonstrated ability to troubleshoot network connectivity to ensure PC is online during the build process
  • Strong technical and communication skills to explain concepts to end-users
  • Ability to document work, track tasks/installs, and perform QA activities
Salary

Pay Range: $25.00 - $26.00

Notice

This description reflects the current responsibilities and qualifications for the role. It does not include application or onboarding steps or promotional content.

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