Application Support Engineer
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-07-13
Listing for:
Inherent Technologies
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Position
Application Support Engineer
LocationOverland Park, KS Onsite
Duration1 year
Job Description- Experience 5 to 8 years in Service Desk
- Experience 5 to 8 years in an Application Support role (AMS) in Engineering domain, application maintenance and support
- Experience installing, configuring, or supporting Microsoft Office, Bluebeam, Adobe, and Engineering Applications
- Strong troubleshooting skills across applications, databases, and hybrid cloud environments
- Proven experience managing Severity 1 and Severity 2 incidents, driving root cause analysis and ensuring rapid restoration of service
- Strong command of ITIL processes:
Incident, Problem, Change, Knowledge Management - Advanced execution capabilities and ability to adjust quickly to changes and reprioritization
- Effective written and verbal communication, able to explain technical issues in simple terms to non‑IT staff
- Issue tracking and reporting using tools
- Occasional on‑call rotation for P1/P2 incidents (second shift)
- ITAR Position – requires US citizenship only
- Mandatory skills:
Service Desk, Service Now ITSM - Technical skills (choose any 4 of the following):
- Bluebeam
- Adobe Suite
- Microsoft Office
- Autodesk Applications
- Bentley Applications
- Basics of SQL
- Basic understanding of CAD Applications
- HQMS
- Clarity
- Production Support Focus
Second shift; occasional on‑call for P1/P2 incidents.
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