Operational Resilience Engineer

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees.

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents—it focuses on independent delivery of end‑to‑end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient. The engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection, integrating operational systems, developing AI‑assisted workflows, and creating self‑service tooling that reduces manual toil and improves operational metrics.

• Build end‑to‑end automations that streamline incident lifecycle management, from detection through learning review and post‑incident action tracking.
• Integrate operational systems to enable real‑time data flow across incident, change, and compliance platforms.
• Develop AI‑assisted workflows to enrich incidents, surface risk signals, and accelerate decision‑making.
• Automate change management processes, including risk scoring and compliance evidence collection.
• Create policy validation pipelines and maintain operational documentation and procedures.
• Deliver self‑service tooling that empowers Technology and Operations staff to act independently.
• Drive continuous improvement in operational metrics through instrumentation and observability.

• Minimum 2 years of demonstrated experience in computer science, computer networking, and/or computer infrastructure.
• Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
• Experience with Atlassian Suite products.
• Experience responding to and/or documenting technical incidents.
• Experience developing AI‑assisted workflows.
• Strong engineering capabilities, including APIs, cloud automation, CI/CD, event‑driven architecture, workflow orchestration, and observability tooling.
• Excellent written and verbal communication skills; ability to lead technical meetings and collaborate with diverse stakeholders.
• Aptitude for troubleshooting, critical thinking, and working well under pressure.
• Leadership experience, especially in a technical setting, is a plus.

• Fair and competitive salary and incentive compensation packages.
• Generous paid time off, including vacation, personal days, sick days, and annual community service days.
• Health, dental, and vision benefits, including telemedicine and mental health services.
• 2:1 401(k) match, up to 8% match immediately upon hire.
• Discounted Employee Stock Purchase Plan.
• Tax Savings Accounts for health, dependent, and transportation.
• Employee referral bonus program.
• Volunteer opportunities to give back to communities.
• Complimentary lunch, snacks, and coffee in all Cboe offices.
• Paid tuition assistance and education opportunities.
• Generous charitable giving company match.
• Paid parental leave and fertility benefits.
• On‑site gyms and discounts to other fitness centers.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.