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Technical Support Manager - Lead SaaS Support Team

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: HungerRush
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Manager - Lead 24/7 SaaS Support Team

Hunger Rush is seeking a Technical Support Manager to lead a team of Technical Support Specialists delivering service across a 24/7 operation. You will set goals, supervise performance, train staff, and ensure high customer satisfaction while coordinating with other departments.

The role requires 5+ years in a similar environment, experience in contact centers, CRM/SaaS familiarity, and strong organizational skills. Weekend coverage is required.

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