Access and Identity Management Associate

We are looking for a skilled Access Control Associate!

In this role, you’ll be the go‑to partner for making sure the right people have the right access at the right time—supporting critical processes like onboarding/offboarding, role‑based access, and access reviews for sensitive systems.

You’ll work hands‑on with tools like Active Directory, Azure AD (Microsoft Entra ), and SSO/MFA platforms, while collaborating closely with Information Security, IT, and IGA Engineering. If you enjoy solving access‑related puzzles, improving how work gets done through documentation and automation, and being part of a team that takes trust seriously, this is a great opportunity to grow your security career in a highly visible, high‑impact space.

• Administer, troubleshoot, and support accounts, roles, groups, and permissions across Active Directory / Azure AD (Microsoft Entra ), enterprise/SaaS applications, and SSO/MFA platforms.
• Resolve escalated access issues that require deeper directory, identity, entitlement, or workflow knowledge; support onboarding/offboarding for privileged accounts and sensitive access.
• Execute and support recurring identity governance processes including access certifications, entitlement reviews, remediation, and risk identification/escalation in alignment with internal policies and regulatory standards.
• Maintain and improve SOPs/process documentation; partner with IGA Engineering and IT teams to streamline workflows and implement automation (e.g., Power Shell scripts, provisioning integrations) and support cross‑functional security initiatives (e.g., new application onboarding).

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field (or equivalent relevant experience).
• 2+ years of experience in Access Management/IGA Operations and/or an IT Help Desk or security support environment.
• Hands‑on proficiency with Active Directory, Azure AD/Entra, and SSO/MFA tools; exposure to Azure/AWS concepts is strongly preferred.
• Strong customer‑service mindset, analytical/problem‑solving skills, and attention to detail; excellent writing and documentation skills with the ability to manage projects/process improvements; comfortable with Microsoft 365 tools (Teams, Excel, PowerPoint, Word) and AI tools (e.g., Copilot, ChatGPT).

Salary: $85,000 – $121,000