Tier 2 IT Support Specialist - Campus & Classroom Tech
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-08-31
Listing for:
Ottawa University
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Ottawa University is seeking a Tier 2 IT Support professional in Overland Park, Kansas, to assist the IT Help Desk and provide timely resolution for technical issues across students, faculty, and staff. The role involves troubleshooting hardware and software, coordinating with IT teams, and maintaining classroom technology.
Responsibilities include handling on-call shifts, documenting resolutions, updating knowledge bases, and improving support processes to ensure high-quality service.
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