Sr Analyst Business Systems

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

The Senior Business Systems Analyst will evaluate business processes and systems to identify and implement solutions that enhance efficiency and effectiveness. This role will collaborate with stakeholders and cross-functional teams to gather complex requirements, analyze business needs, document system specifications, and ensure technology solutions align with organizational goals. The Senior Business Systems Analyst will also facilitate communication between business users and IT teams and provide guidance to junior and mid-level analysts.

• Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects.
• Mentor junior and mid-level analysts and provide technical guidance.
• Analyze and translate business needs into clear and concise user stories that align with project goals.
• Facilitate effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements.
• Analyze existing systems and processes to identify opportunities for improvement and efficiency gains.
• Collaborate with cross-functional teams to review story requirements and validate system functionality.
• Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions.
• Review system enhancements with project stakeholders.
• Create flow diagrams and document technical solutions.
• Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies.

• 5+ years of experience as a Business Systems Analyst or equivalent technology industry background.
• Proficiency in identifying and solving business problems through innovative and practical solutions.
• Effective communication skills with the ability to convey technical information clearly to all levels.
• Experience collecting, documenting, and managing system requirements from stakeholders.
• Deep understanding of highly complex, multi-platform applications and systems.
• Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications.
• Proficiency in managing tasks, timelines, and resources effectively to support successful project delivery.
• Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements.

• Bachelor's degree in a related field.
• Financial industry experience.
• Prior production support and troubleshooting experience.
• Experience as a QA or Developer.
• Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master.

This job operates in a professional office environment.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description.

The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per…