Customer Engagement Analyst Intern

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title:

Customer Engagement Analyst Intern

Travel Required?:
Travel - up to 10% of time

Posting

Start Date:

9/10/26

Hybrid

No Relocation Assistance Offered

Job Number#175971 - Overland Park, Kansas, United States

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The customer engagement analytics analyst is responsible for collaborating with divisions to identify and leverage segmentation analytics around customer opportunities, defining and developing dashboards for common demand and customer engagement KPIs, and supporting demand planning and customer engagement initiatives. Working with the Demand Planners & Customer Service/ Engagement team to support analytics and projects

• Work with regions and support subsidiaries use of analytic tools
• Deliver analysis that provides insights for improving customer data & collaboration
• Support and coordinate new tools implementation, innovations and processes; implementation like Data Studio, Big Query, Snowflake & Domo and Sigma
• Manage, update and share standardized analytics and reports to the subsidiaries and divisional CS& L team
• Communicates frequently with the Regional CBS Leadership team and Local CS&L on service KPI achievement and important customer engagement steps
• Support the regions on customer inventory tracking
• Align data analytics initiatives with organizational goals and transformation objectives
• Lead the collection, analysis, and interpretation of data to support decision-making
• Collaborate with regions to understand their needs and requirements
• Ensure the integration of analytics solutions with existing systems and processes.
• Facilitate training and communication to ensure smooth transitions and adoption of new tools, dashboards
• Oversee master data management and ensure data integrity within supply chain processes.
• Identify and implement process improvements related to master data in the supply chain to enhance operational efficiency.
• Manage the Supply Chain initiatives engagement with the customers focusing on Order-To-Invoice efficiency, and service KPI such as Case fill,On shelf availability Closely works with the regional teams on collaborative planning with customers

• Currently pursuing a degree in Computer Science, Data Science, Information Systems, Supply Chain Management, or a related field.
• Must be available to work hybrid at our Overland Park, KS office location throughout the entire internship.
• Must be available to work 20 hours/week during the academic semester
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

• Knowledge of analytics tools such as Domo, Sigma,
• Experience in create dashboards in DOMO, Google Business Suite, Sigma Computing tools
• Knowledge of working massive data and simplification

Up to 10%

Salary Range $ - $ USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for…