Sr. Liability Claims Adjuster

Overview

This role is ideal for an experienced claims professional who thrives in complexity, ownership, and fast-paced decision-making. You’ll manage high-exposure property and liability claims from start to finish, partner closely with legal counsel and experts, and play a hands-on role in resolving challenging matters efficiently and fairly. If you’re driven, resilient, and motivated by impact—not routine—this position offers real responsibility and room to grow.

Fully in office - Overland Park, KS

Up to $125,000

• Manage unrepresented, represented, and litigated property and personal liability claims from initial intake through resolution
• Handle first-party property claims as needed
• Establish timely contact with all involved parties and conduct thorough investigations to determine coverage and legal liability
• Draft clear, well-supported coverage determinations, including Reservation of Rights letters
• Evaluate, negotiate, and resolve claims within assigned authority levels
• Maintain detailed, audit-ready claim files with strong documentation, diary management, and adherence to fair claims practices
• Deliver a high-touch service experience through proactive communication and expectation setting
• Direct and collaborate with defense counsel, independent adjusters, and subject matter experts
• Request and review appraisals, estimates, cause and origin reports, and other investigative materials
• Review estimates and reports and issue payments in accordance with policy terms
• Support workload surges and catastrophe response efforts, including potential on-call, evening, or weekend coverage
• Contribute to projects and cross-functional initiatives as needed

• Minimum of 3 years of experience adjusting complex liability and casualty claims
• Strong background handling catastrophic bodily injury, third-party liability, and litigated general liability claims
• Demonstrated ability to navigate litigation and negotiate effectively
• Experience with homeowners, condo, and/or landlord claims preferred
• Deep knowledge of claims practices, coverage analysis, liability investigations, estimating, and claims operations
• Exposure to subrogation, fraud investigation, SIU, or property damage estimating is a plus
• Prior leadership or mentoring experience preferred; AIC and/or ARM designation a plus
• Highly self-motivated, adaptable, and comfortable managing a heavy, fast-moving workload
• Willingness to take a hands-on, flexible approach in a non-traditional, results-driven environment