Sr. Program Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role leads programs that enhance the sales process and improve the customer experience through ongoing management activities. It involves collaborating with sales operations and enablement teams to support programs after launch and throughout their lifecycle. The role requires reporting program outcomes and metrics to leadership to inform decision-making. Success is measured by the ability to identify issues, communicate impacts, and develop effective management plans.

The work directly influences organizational sales effectiveness and customer satisfaction by ensuring program goals are met and sustained.

• Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes
• Lead planning efforts to support various work streams and key business areas, ensuring alignment with program goals
• Conduct operational assessments to identify risks and gaps, proposing solutions to partners and leadership
• Measure results and communicate progress and insights to leaders
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED (Required)
• 4-7 years - Experience in organizational programs, project management or related area.
• 2-4 years - Supervisory or program management experience, including cross-functional management.
• Less than 2 years - Wireless Telecom experience a plus.

• Change Management (Required)
• Project Management (Required)
• Cross Functional Relationships (Required)
• Program Management (Required)
• Communication (Required)

• Project Management Professional (PMP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

No

DOT Regulated Position (Yes/No):
No
Safety Sensitive Position (Yes/No):
No

Base Pay Range: $83,100 - $149,900
Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

To find the pay range for this role based on hiring location, .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business…