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Service Management Manager: CI, Catalog & KM
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-08-07
Listing for:
T-Mobile
Full Time
position Listed on 2026-08-07
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
The Magenta Services Center at T-Mobile is seeking a Manager to drive service delivery architecture across HR, Finance, and Accounting in a hybrid role based in Overland Park, KS. Lead structured CI projects, own the service catalog, SLAs, and knowledge management, and mentor a lean team focused on continuous improvement with AI support.
You will partner with senior leaders to implement governance, track KPIs, and ensure scalable service definitions across all value streams, delivering
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