AI-Driven Call Center Ops Leader; Agents
Listed on 2026-10-06
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Management
Operations Management, Change Management, General Management, Project & Program Management
Colgate-Palmolive Company is seeking an experienced CXEC Operations Manager to lead a 60+ person, multi‑channel operation across Order Management, Website Technical Support and Consumer Affairs. You will act as a strategic architect driving digital transformation through AI integration and cross‑functional partnerships to elevate cost-to-serve and ensure data integrity across ecosystems.
The role emphasizes building a high‑performance, inclusive culture of agents and leaders, aligning customer
The following role is for a AI-Driven Call Center Ops Leader (60+ Agents) with MSCCN.
The position is based in Overland Park, KS, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 124..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI-Driven Call Center Ops Leader (60+ Agents) role in the description above.
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