Seasonal Service Rep - Oak Park Mall

Seasonal Service Experience Rep - Oak Park Mall

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life…

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Inspire trust, teamwork and positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Ensure the security and privacy of customer information through education, compliance and resolution of issues
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
• The hours and schedule for this position will vary by week depending on business needs

You own this if you have…

• The ability to effectively build relationships with your customers, peers and leadership
• Proficiency in multiple operating systems such as MS Windows, iOS and Android
• Clear, effective communication with strong interpersonal skills
• The ability to prioritize multiple tasks in a fast-paced environment
• Accountability, initiative and a high level of ownership
• The ability to work a flexible schedule based on department needs
• Physical Requirements:
  • Continuous movement for 6‑8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may differ for other locations.

$15.85 - $16.45 Hourly

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources