Vendor Manager; Residential Maintenance Contractors

Vendor Manager (Recruiting Residential Property Maintenance Contractors – HVAC, Plumbing, Handyman, Electrical, Appliance Repair, etc.)

Are you looking to join one of Kansas City’s fastest growing companies?

Lula’s mission is to make maintenance easy for residents and property managers nationwide. In just four years, we’ve expanded to 50 markets, built a high-impact team of 100, and earned recognition as a Proptech award winner and one of America’s fastest-growing companies. We’re a high-energy, customer-obsessed group ready to welcome new talent.

Accolades:

• Ingram Business Magazine’s 2025 Fastest Growing Company in Kansas City
• Ranked 373 Inc. 5000 Fastest Growing Private Companies in the United States
• Proptech Breakthrough’s Work Order Management Solution of the Year

Lula Core Values:

• We are customer obsessed.
• We think differently.
• We hustle.
• We finish what we start.
• We care for one another.

The Vendor Manager will be responsible for maintaining Lula’s community of skilled trade vendors throughout the U.S. In this position candidates will be responsible for:

• Recruiting new vendors to join Lula’s network
• Guide prospective vendors through Lula’s onboarding and compliance process
• Manage ongoing relationships with vendors
• This role will require excellent client relationship and communication skills

• Contact maintenance contractors via phone (nationwide) to discuss Lula’s unique value proposition
• Use data on service provider accounts to distribute work to the most qualified pros and to identify opportunity areas within the markets you manage
• Educate service providers on how to engage with the consumers who are putting in service requests
• Effectively guide service providers through the vetting and onboarding process to become a Lula approved provider
• Maintain open lines of communication with providers including in-person, phone and e-mail correspondence

Lula has a positive collaborative environment. A few of our supportive benefits:

• A positive and inspiring team environment that offers support and camaraderie throughout your career.
• Professional growth and internal promotion opportunities due to continuous organizational growth.
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
• Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.

To join our team, you’ll need:

• A positive, solutions focused attitude
• Excellent verbal and written communication skills
• Effective prioritization and time management skills
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information
• Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-energy startup environment without being distracted
• Balance working independently while being part of a team
• Perform all essential job functions with or without reasonable accommodation
• 2 – 4 years of experience in sales, client relations, customer service or a related field

Job Type: Full-time

Pay: $62,000 – $67,000 per year Commission

Supplemental pay:

• Bonus opportunity

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Base Salary Variable Comp

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Preferred in our Overland Park Kansas office, but open to remote

Check us out! Lula.life