Sales Manager - Specialty Products - Decatur, IL or Kansas area

Job Description

Manager, Specialty Product Sales – Milling & Baking Solutions

Carbohydrate Business Unit, Milling & Baking Solutions

Location:

Overland Park, KS or Decatur, IL

This is a full time, exempt level position.

The Specialty Product Sales Manager is responsible for managing and growing customer accounts with a primary focus on ADM’s Specialty Products within the Milling & Baking Solutions portfolio. This role leads the commercialization and sales of value-added specialty flours and ingredients, including sustainable/Re-Gen flours, alternative grains, wheat proteins, and wheat starches, while also supporting strategic sales of core flour offerings as part of integrated customer solutions.

The position is accountable for developing new business, expanding existing customer relationships, and identifying opportunities to drive profitable growth through differentiated ingredients and technical capabilities. In addition, the role serves as a key ambassador for ADM’s expanding ingredient platform, collaborating with internal teams and representing ADM at industry meetings and trade shows to strengthen market presence and customer partnerships.

• 3-5 years of relative sales or customer facing experience
• Bachelor degree in business or science-related field.
• Superior organization and technological skills.
• Outgoing personality with eagerness to assist customers via phone, web, and trade shows.
• Team skills – ability to share ideas, work with and assist other members to ensure success of the team.
• Proficient in CRM Salesforce software and other programs such as Power Point, MS Word, Outlook, Excel.
• Exceptional verbal and written communication skills, with a high level of confidence.
• Creative thinker and critical problem solver.
• Team player and target oriented. Must work well with others.
• Ability to multitask, work independently, and handle conflicts to a certain level.

• Manage an existing book of accounts and support the customers as needed while also finding new prospects
• Travel to visit customers and prospects.
• Selling in both face-to-face and digital customer environments
• Power user of CRM , daily interaction, logging all pertinent activity and customer notes, managing and updating pipeline.
• Work closely with our customer facing organization to develop and implement differentiated value propositions for target market segments and customers
• Leverage selling analytics and make recommendations on how to improve financials of market segments and customers serviced
• Actively maintain demand characterization database
• Ultimately responsible for effective management of ancillary charges (knowing the cost to serve) and in assisting in the timely collection of account receivables
• Wholly responsible for customer contracting activities
• Be a recognized customer expert and key point of contact for Milling & Baking Solutions
• Develop and maintain up-to-date ‘fact-based’ customer development plans
• Analyze marketing insights to unlock opportunities for future account growth
• Active use and implementation of CRM Tool ()
• Establish and maintain professional relationships within Milling & Baking Solutions in addition to other ADM Business Units and Divisions

• Ability to work as a team player
• Entrepreneurial mindset and self stater
• Strong interpersonal skills
• Proven service and customer focus with ability to build and maintain customer relationships/partnerships with management, R&D, purchasing, marketing, supply chain and plant staff
• Demonstrated ability to handle multiple projects and report developments to cross functional teams
• Strong commercial understanding of the baking industry, including standard and specialty flours, wheat proteins and starches, value-added functional ingredients, and commodity market dynamics, with the ability to translate this knowledge into customer solutions and sales growth.

• Overnight travel is required (25% minimum)

• This role will report directly to the Manager, Specialty Products who reports to the US Sales Director of Milling & Baking Solutions.

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