Client Development Representative

Client Development Representative

Dimensional Innovations (DI) exists to relieve the world of mediocre experiences and to create remarkable ones. Our people make the remarkable possible through an unwavering display of uncommon commitment each day.

Reporting to the Practice Executive, the Client Development Representative (CDR) role helps to create opportunities where none exist. They are a connector, researcher, relationship builder and a relentless go-getter who can see the link between client needs, market activity and DI's unique capabilities. Success in this role requires curiosity, collaboration, initiative, persistence and resilience, plus, the ability to turn market and/or networking insights into qualified business leads.

CDRs will be paid based on salary plus incentive on projects found and specifically assigned.

Essential responsibilities/functions may include but are not limited to:

• Generates qualified sales leads and pursuits across defined market(s)
• Sources new sales opportunities through outbound phone calls, emails, inbound leads, follow-ups, conference attendance, networking events and more
• Works to set up qualified FIT calls that meet at least 3 or 4 elements of BAST (Budget, Authority, Project Scope, Project Timeline) and are good pursuits for DI
• Manages a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Researches potential new projects by reading articles, databases, and industry publications
• Uses generative AI platforms and data analysis tools to streamline lead qualification, uncover decision-makers, and prioritize business development outreach efforts
• Monitors industry trends, construction pipelines, RFPs, and client activity using AI-driven insights to proactively identify new business opportunities
• Updates accounts, contacts, and information in Salesforce
• Conducts qualifying calls with prospective clients using the Sandler Selling System to identify client pain and learn more about the client/project
• Maintains and provides weekly FIT call and pipeline contribution reports
• Prepares campaign and sequence cadences and other sales information for clients and prospective clients
• Creates and updates a "playbook" of strategies for seeking high-impact projects
• Works closely with the Sales team and the Marketing team to create effective strategies and tactics for obtaining qualified opportunities
• Partners with the Marketing, Design, and Creative teams to execute sales strategy as DI introduces new capabilities and/or unveils new clients/projects
• Proactively seeks, connects with, and presents to key decision makers (director, executive, etc.) within prospective client organizations
• Participates in client meetings, presentations, conference calls, and attends designated trade shows
• Educates and guides prospects through the buyer's journey to demonstrate how DI can help clients create better experiences
• Brings unique thinking, strategies, and ideas to advance DI's values, unique culture, and vision for the future
• Serves as primary client contact for new service projects and other small job requests for key accounts

• Knowledge or interest in experiential design, technology, construction and/or architecture business development
• Experience creating qualified pipeline through networking, referrals and industry event engagement
• Knowledge utilizing AI-powered business development and sales prospecting platforms to proactively develop qualified leads
• Demonstrated experience engaging executive decision-makers and leading business conversations with senior-level stakeholders
• Strong drive to meet or exceed sales goals
• Successfully and consistently apply strategic thinking skills and sound strategy that generate results
• Proven research skills
• Ability to creatively identify ways to find new business growth opportunities
• Ability to follow direction and take constructive criticism
• Exceptional time management and organization skills
• Ability to deliver top-notch presentations and to represent DI's capabilities and value proposition to prospects
• Passionate about storytelling and the ability to tailor your approach to "sell DI" on a variety of platforms
• Excellent sense of collaboration with various teams
• Ability to professionally build and maintain rapport across a broad client audience
• Can thrive comfortably in a fast-paced environment

• Bachelor's degree in Business, Marketing, Entrepreneurship, or a similar degree or equivalent work experience required
• 2-5 years experience in business development, strategic sales, client engagement or similar roles
• Experience engaging and managing executive-level stakeholders and outreach is a plus

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is occasionally required to reach with hands and arms and stoop, kneel, climb, crouch, or crawl
• The…