Director of Sales & Service

Director of Sales & Service About Winco

Winco is a proudly American, veteran- and family-owned power generation manufacturer dedicated to becoming a major player in the industry by exceeding customer expectations and fostering opportunities for our team. Located just 30 minutes from Mankato, we offer a collaborative environment where innovation meets reliability in designing and producing high-quality generator sets.

Reporting directly to the CEO and serving as an active member of the executive leadership team (alongside the CFO, COO, and Engineering Manager), the Director of Sales & Service will help define and execute the commercial and aftermarket growth strategy. In this role, you will lead the Sales, Customer Service/Technical Support, and Marketing team. You will be responsible for expanding our distributor and dealerships, driving revenue, optimizing aftermarket support, and ensuring our customers receive rapid, high-integrity service.

• Lead, mentor, and align the sales, aftermarket service, and marketing teams to meet and exceed revenue and customer retention goals.
• Establish annual sales forecasts, operating budgets, and pipeline management cadence in collaboration with finance and operations.
• Build deep relationships with distributors, key commercial accounts, and OEM partners, translating field feedback into product and service enhancements.
• Partner with engineering and manufacturing teams to ensure customer specifications, lead times, and warranty resolutions are executed with accuracy.

• A high-integrity leader who follows through on commitments and values transparent, straightforward communication. An inquisitive problem-solver who prefers understanding technical details and root causes over high-level delegation. A collaborative peer who works effectively with operational and technical counterparts to align demand with production.
• An intrinsically motivated builder focused on continuous personal development and organizational excellence.

We believe in supporting our team both professionally and personally. In addition to the salary, we offer:

• Schedule Flexibility:
  Options for alternative schedules, including a 4-day (4x10) or 4.5-day work week.
• Performance Bonus:
  Annual incentive bonus tied to company profitability.
• Comprehensive Healthcare:
  Medical, dental, and vision insurance options.
• Financial Security:
  Retirement plan with company contribution, plus life and disability coverage.
• Continuous Learning:
  Formal tuition assistance and professional development budgets.
• Paid Time Off: PTO package and company-paid holidays.

• 5+ years of progressive commercial leadership experience (Sales, Service, or Commercial Operations) within manufacturing, industrial equipment, or engineered solutions.
• Demonstrated track record of pipeline management, annual sales budgeting, and channel/distributor growth.
• Aptitude for technical products with the ability to converse fluently with engineers, technicians, and commercial buyers.
• Experience utilizing CRM platforms and ERP systems to manage sales funnels and operational workflows.
• Legal authorization to work in the United States (sponsorship is not available for this role).

Winco is an equal opportunity employer.