Account Executive - Hunter

Description

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.

As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.

But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 77, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!

Reports To: Sales Director

Typical

Hours:

Full Time

Travel Required? Percentage: 25% - 50%

Location(s): Overland Park, KS

• Inbound Lead Follow Up / Distribution
• Inbound / Outbound Phone, Email, Social Media (Linked In), Activity
• Development of First Time Appointments & Qualified Sales Opportunities
• Opportunity Identification & Sales Progression
• Sales Enablement Training
• Pre-Sales Business Discoveries
• MRR Sales Quota

As an Account Executive – Hunter, at ISG Technology you are responsible for identifying and developing new business opportunities, building strong customer relationships, and promoting IT Solutions that help clients achieve their short-term and long-term business goals with a focus on making technology a strategic differentiator. This role combines proactive outreach, alignment with marketing, strategic selling, and a passion for the technology to drive revenue growth and deliver exceptional value to our clients.

• You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
• You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
• You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
• You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
• You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
• You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”

You will manage and grow existing accounts utilizing the strength of your CUSTOMER SERVICE SKILLS to:

• Grow existing business by cultivating relationships with client prospects by maintaining contact to propose new solutions to ongoing or newly developing needs.
• Consult with clients to assess their business needs.
• Identify and promote sales opportunities to prospects.
• Follow up with clients post-installation for feedback.
• Communicate details of technology implementation to service and purchasing departments.
• Ensure a strong…