Loss Prevention Coordinator; Store Support Center, Overland Park, KS

Job Summary

Loss Prevention Coordinator – reports to Associate Manager, Loss Prevention Operations. Provides best‑in‑class support for loss prevention department operations including communications, vendor relationships, accounts payable, data analytics reporting and additional administrative duties.

• Efficient computer skills; work with remote video, point‑of‑sale exception reporting, evidence, data archival, AP software, and Microsoft applications.
• Strong verbal and non‑verbal communication; issue loss prevention bulletins outlining who, what, where, when, how and next steps.
• Manage multiple tasks and prioritize effectively; assist in evidence collection for internal and external crimes.
• Provide administrative support to all department levels; maintain detail orientation and documentation.
• Support store alarm system needs (codes, service, etc.).
• Exceptional customer service; communicate with stores via email and phone in a positive manner.
• Perform other related duties and special projects as assigned.

• Winning – Perform, compete and enjoy work while helping others.
• Excellence – Continuously improve and inspire with best efforts.
• Love – Care for people, work and results.
• Integrity – Trust, honesty, reliability and high character.
• Gratitude – Acknowledge service to others.
• Humility – Approach with modest, respectful attitude.
• Teamwork – Collaborate and share credit for success.

• High school diploma required; loss prevention experience preferred.
• Ability to handle sensitive information with integrity and confidentiality.
• Maintain professional relationships with all internal and external parties.
• High standards for responsiveness: follow‑up, follow‑through, accountability.
• Meticulous, organized, and able to handle multiple projects simultaneously.
• Effective communication with co‑workers in professional manner.
• Comfortable working in fast‑paced environment.
• Demonstrated critical thinking and decision‑making skills.
• Independent work capability.
• Physical ability: climbing, lifting (up to 25lbs), standing, walking.
• No routine travel required.
• Position based in Store Support Center, Overland Park, KS.

Hourly rate: $12.00 to $15.00.

Full list of benefits and open positions at https://aceh

Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and the skills and talents of all people for the mutual advantage of individuals and the organization. The company is committed to preventing discrimination in employment related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military discharge, or any other action covered by federal or state laws.