Senior Manager - Operations
Listed on 2026-09-12
-
Security
Information Security & Data Protection
Job Description
Position
Senior Manager – Internal Controls Incumbent
- Department
Internal Controls
Function
Operations
Reporting to
VP
- Internal Controls (Band 3a)
Band
4a
Location
90 C Udyog Vihar Gurgaon
Team size (D/I)I
The role involves strategizing, implementing & overseeing comprehensive data privacy initiatives to safeguard sensitive data and promote culture of privacy within organization. This will require candidate to work closely with stakeholders in different teams such as Data Privacy, Operations, Underwriting, Digital, Legal, Risk, other functional owners responsible for data processing for effective implementation of privacy initiatives. Providing independent and effective assurance to SLOD for privacy controls in order to protect assets and be compliance to Act and guidelines.
Own and program manage spurious call agenda for the organization; wherein, the candidate is expected to work with closely all relevant stakeholders including operations, marketing, internal investigation team, technology team, Legal team and all relevant support function within the organization to enhance the risk posture on the mentioned agenda.
KEY RESPONSIBILITIES Data Classification & Risk Assessment- Identify, classify, categorize & regular monitoring of sensitive and personal data within the organization
- Support enterprise initiatives like Data anonymization, masking etc
- Support in ensuring compliance with Data Privacy laws and regulations
- Plan, prepare and coordinate Data Privacy reviews with stakeholders
- Remediation and governance of action plan and closure of remediation within applicable timelines
- Annually review Data Flow Diagram (DFD) and Record of Processing activities(RoPA). Responsible for creating RoPA and DFD for new process
- Assist in conducting DPIA for new processing activities & update for existing activities
- Responsible for annual compliance and Privacy COMS tasks
- Monitor and assist with Data principal requests (Access/ Correction/Deletion/ Nominate)
- Responsible in 3rd party risk assessment and ensure vendors are adhering to standards laid by AMLI
- Review and assess third-party privacy practices to ensure data shared externally is protected
- Drive privacy related training to employees and vendor at all levels to enhance awareness and understanding.
- Program manage Spurious Call Agenda by working closely with all relevant stakeholders
- Drive awareness agenda with the customer basis the learnings emanating
- Perform assessment with respect to Segregation of Duties (SOD) and Access Control management
- Drive periodic engagement with the leadership on Spurious Call matters
- Analytical and problem solving skills
- Large project program management
- Strong written and verbal communication skills
- High work ethics and ability to partner with different stakeholders
- Strong influencing, networking and advisory skills
- Ability to balance business objectives with privacy requirements.
- Proficient in collaborating across diverse teams, Businesses and functions.
- Detail-oriented and capable of handling sensitive information with discretion
- Knowledge of Data Privacy laws and regulations
- Having 4-5yrs+ experience in Data Privacy & Ops
- Detailed knowledge of operational processes in Life insurance industry
- Experience in privacy tools, data protection practices would be added advantage
- Proven experience in a senior data privacy or compliance role, preferably in a complex organizational setting
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