Network and Systems Admin

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have.

The result is a government workforce that is exponentially more creative and productive. For more information, visit www.

Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

The Network and Systems Administrator will provide full-time, on-site IT support for the U.S. Army Print and Media Distribution Division in Overland, Missouri. This position is responsible for managing, configuring, patching, securing, and troubleshooting Cisco network infrastructure, VMware environments, Windows servers, endpoints, and associated IT systems. The administrator will also support cybersecurity compliance activities in accordance with applicable STIG, SRG, and RMF requirements.

Location and Work Schedule

Work location:

U.S. Army Print and Media Distribution Division, 1655 Woodson Road, Suite A, Overland, Missouri 63114

Work environment:
Full-time, on-site support

Schedule:

Monday through Friday, between 6:00 a.m. and 4:00 p.m.

Essential Duties and Responsibilities:

Network Infrastructure and Engineering:

Configure, manage, and maintain Cisco routers, switches, Wi‑Fi access points, Wi‑Fi controllers, and wireless infrastructure.

Configure and manage VPN access, firewalls, and Cisco Firepower.

Perform Cisco firmware and operating system upgrades and apply required patches.

Maintain accurate and current network diagrams.

Open and manage Cisco Technical Assistance Center cases when assistance is required to resolve complex technical issues.

Maintain and troubleshoot network configurations involving DHCP, RADIUS, certificate authentication, LDAP, and VPN technologies.

Systems Administration:

Support the existing VMware ESXi environment.

Configure and maintain VMware, ESXi, and vCenter systems.

Configure and administer on‑premises physical servers and virtual machines.

Manage directory and network‑access services, including DHCP, RADIUS, Cisco ISE, certificate authentication, and LDAP.

Administer and support Windows operating systems.

Open and manage VMware and Microsoft support cases to resolve production‑impacting issues.

Cybersecurity and Compliance:

Configure network devices, virtual machines, and on‑premises servers in accordance with applicable Security Technical Implementation Guides and Security Requirements Guides.

Perform STIG and SRG reviews using STIG Viewer or related compliance tools.

Develop and maintain STIG checklists and supporting mitigation documentation.

Align network security configurations with Risk Management Framework requirements.

Provide compliance reports and detailed listings of system and network issues to the Information Security Officer and Information System Security Officer, as requested.

Apply firmware and operating system patches to remediate identified security vulnerabilities.

Help Desk and Hardware Support:

Troubleshoot and resolve technical issues affecting desktops, printers, tablets, and other local endpoints.

Support Cisco Voice over IP implementation and configuration.

Manage local digital and analog phone systems and configure VoIP phones.

Create, manage, and remove user…