Trust Operations Specialist

Internal Deadline: 7/10/2026

This position can be filled in Ark City, Winfield, Wichita, Hutchinson, Ponca City, Claremore, Stillwater, and Edmond.

Someone to assist the department manager and be involved in all areas of Trust. Someone to perform day-to-day accounts payable and receivable activities of Trust Operations department and to take care of the daily balancing.

• You can communicate clearly and effectively with customers and coworkers and can learn quickly.
• You can manage multiple tasks/projects and deadlines simultaneously.
• You can work in a fast-paced work environment while effectively adjusting to changing priorities and ensuring no loss of efficiency, accuracy, or customer relations.
• You possess excellent time management skills.
• You care about your community and have a desire to be involved.

• Ensure prompt and accurate handling of client accounts.
• Develop, implement, and monitor appropriate audit controls.
• Prepare and preserve required books and records.
• Maintain close communication with Trust and RCB Bank personnel to ensure that the functional area is adequately servicing both internal and external customer needs.

• High school diploma or GED required.

• Minimum of one (1) year of customer service experience.
• Previous trust experience/knowledge.
• Previous experience with various trust accounting systems, including Infovisa/MAUI.

• Medical Plan
• Prescription Drug Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Vacation and PTO
• 401(k)
• ESOP

Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:
This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day.

The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co-workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.