Full Time Assistant Store Manager (Store 3073

Position: Full Time Assistant Store Manager (Store 3073)
Game Stop - 12401 East 96th Street North - Responsibilities:
Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at Game Stop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.;
Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.;
Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.;
Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by Game Stop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.;
Promote Game Stop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.