Director Volunteer Services

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

• Bachelor’s degree in business, human resources, or non-profit management.

• Three to five years of experience leading volunteers
• Retail or thrift shop management experience preferred.
• Strong people and communication skills
• Good computer and database tracking skills
• Knowledge of non-profit rules and best practices

The Director of Volunteer Services leads the organization’s volunteer programs. The Director of Volunteer Services manages volunteer activities, coordinates training, creates schedules, sets program rules, and matches volunteer skills with group goals. The Director of Volunteer Services will also lead the company’s volunteer recruiting efforts through promoting open positions, interviewing, and hiring new volunteers.

• Ability to work with the Auxiliary Board, Board committees, and other groups.
• Able to effectively communicate with volunteers, patients, visitors, and team members at all levels.
• Find and screen new volunteers.
• Set up training programs
• Track work hours and keep records.
• Plan reward events to thank volunteers.
• Work with other department heads to find helper needs.

• Effectively uses and role models current management techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Supervises the development of service policies, procedures, and operating guidelines. Collaborates with other services within the division. Ensures that information is disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces all hospital and personnel policies and procedures.
• Lead and/or serve on hospital and Patient Care Services committees, teams, and work groups as required.
• Performs other duties as assigned.

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish “win-win” solutions.

Exercises self-leadership, self-awareness, and self‑regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization.

Supports people in their efforts to try…