Adult & Family Services Program Manager

Job Summary
Under general supervision from the Director of Human Services, the Adult and Family Services Program Manager will perform complex professional work managing the adult and family services programs and staff. This includes planning, implementing and evaluating the adult and family services programs and strategic plans. Develops and maintains a service-oriented approach and creatively supports the quality initiatives of the department, county and community.

Supports the department in the maintenance of a healthy work culture by recruiting, training and developing staff. Responsible for managing the adult and family services budget and related work as assigned.

Essential Duties And Responsibilities
Plans, manages, evaluates and directs overall operations and work activities of the department both strategically and on a day-to-day basis.

Job Summary
Under general supervision from the Director of Human Services, the Adult and Family Services Program Manager will perform complex professional work managing the adult and family services programs and staff. This includes planning, implementing and evaluating the adult and family services programs and strategic plans. Develops and maintains a service-oriented approach and creatively supports the quality initiatives of the department, county and community.

Supports the department in the maintenance of a healthy work culture by recruiting, training and developing staff. Responsible for managing the adult and family services budget and related work as assigned.

Essential Duties And Responsibilities
Plans, manages, evaluates and directs overall operations and work activities of the department both strategically and on a day-to-day basis.

• Plans, manages, evaluates and directs overall operations and work activities of the department both strategically and on a day-to-day basis.
• Collaborates with leadership team to develop and implement department policies and procedures.
• Oversees activities of supervisors and staff.
• Provides support and consultation to direct reports and staff.
• Leads department meetings.
• Works with Human Resources to manage and direct personnel functions of the department, including recruiting, training, and performance management.
• Supports healthy work culture by encouraging continuous improvement of staff
• Performs staff evaluations; disciplinary actions; and addresses complaints and problems.
• Issues performance improvement plan or discipline when staff is underperforming.
• Sets management financial objectives and priorities along with the adult and family services leadership team to prioritize, measure, and evaluate budget goals.
• Participates in annual budget process and provides suggestions for adult and family services programs.
• Monitors program area revenues and expenditures.
• Works with accounting staff to develop short and long range financial outlooks for the department.
• Programs the adult and family manager may be responsible for include: adult protection and vulnerable adult services including guardianship, conservatorship and representative payee; mental health; chemical dependency; home and community-based services, long-term care needs assessments; case management services; health plan care coordination and related activities and other programs as necessary.
• Serves on various boards and speaks at County meetings, social organizations or community events to promote department programs.
• Engages in professional development and training; networks with other departments, agencies and organizations to expand knowledge of services and coordination.
• Facilitates meetings, processes, and dialogue to encourage collaborative outcomes and relationships with internal county business, community partners, and community members.
• Performs other duties of a comparable level or type, as required.
• Keeps abreast of changing legislation, trends, policies, and developments in areas of responsibility.
• Attends various state, regional and local training sessions.

• Bachelor's degree in behavioral or social sciences, Business Administration, Social Work, Nursing, or closely related field.

• 3-5 years of adult services, disability services, county or state human services experience
• 3 years of experience working in a lead, supervisory or management capacity; preferably in county human services

First (Day)

1

No

Yes

No

No

$ - $

55060

Full Time

On-site

43858

• Steele County will contribute to HSA/VEBA $1,700 for single or $3,500 for family (if you elect to pay for our Medical insurance that is provided by Medica); other benefits that are available include dental, vision, life insurance, long term disability insurance, deferred compensation plan, PERA pension plan, employee assistance program, paid time off, student loan forgiveness, etc.