Administrative Assistant III - Emergency Department

Position Details

Entity:
Owensboro Health Regional Hospital
Department:
Emergency

Work Hours:

Monday through Friday 8:00 AM – 4:30 PM
Weekend Requirements: N/A
Full Time Equivalent: 1.0

Performs a variety of administrative and clerical duties in support of the assigned department.

• Completes routine and detailed work assignments.
• Provides administrative support such as answering phone calls, ordering materials, preparing agendas, scheduling meetings, billing services, filing claims, maintaining records/logs/policy manuals, creating and distributing meeting minutes.
• Composes, types, reproduces and transcribes correspondence, forms, reports, presentation materials, and other written communications as required.
• Receives and screens patient and visitor telephone calls; handles general inquiries.
• Maintains confidentiality of all sensitive information.
• Maintains records, reports and statistics to ensure compliance with various governing bodies.
• Complies with privacy and confidentiality policies when communicating information.
• Enter demographic, employer or insurance data into various systems timely and accurately.
• Schedules and coordinates meetings, conferences, special events, appointments, admissions, programs, enrollments, and travel arrangements.
• Maintains assigned calendar(s).
• Collaborates with and acts as liaison for communication of various information across a diverse group of functions.
• Establishes and/or maintains spreadsheets, databases, websites, records, programs, contracts, and filing systems.
• Performs document storage and retrieval.
• Orders and stocks supplies.
• Assists with equipment and inventory maintenance.
• Provides basic accounting support, including maintaining petty cash, receiving collections, deposits, reconciling monthly income and expenses, preparing, analyzing and monitoring expense and capital budgets, maintaining financial records, and generating reports.
• Acts as purchasing agent for the department, handling requisition entry, equipment inventory, and record-keeping in accordance with budget guidelines.
• Evaluates office environment, revises procedures, improves workflow efficiency, and initiates cost‑reduction programs.
• Oversees, organizes, assigns, and monitors work within the department.
• Assists with education of new staff and serves as a resource for complex problems.
• Provides education to patients and families on a variety of subjects.
• Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned.

• Critical thinking skills and decisive judgment.
• Ability to work independently under minimal supervision.
• Capacity to work in a stressful environment and take appropriate action.
• In-depth knowledge of specialized concepts, practices, and procedures in the area of specialization.
• Uses specialized knowledge and business needs to recommend appropriate actions.

• Minimum of 4 years relevant experience.
• High school diploma, GED, or higher at time of hire.
• No licensure or certification required.
• Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests.
• Adheres to all organizational policies and procedures.
• Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

• Standing:
  Occasionally
• Walking:
  Occasionally
• Sitting:
  Frequently
• Lifting 0–25 lbs.:
  Rarely
• Lifting 25–75 lbs.:
  Rarely
• Lifting over 75 lbs.:
  Rarely
• Carrying 0–25 lbs.:
  Rarely
• Carrying 25–75 lbs.:
  Rarely
• Carrying over 75 lbs.:
  Rarely
• Pushing/Pulling 0–25 lbs.:
  Frequently
• Pushing/Pulling 25–75 lbs.:
  Rarely
• Pushing/Pulling over 75 lbs.:
  Rarely
• Climbing:
  Rarely
• Bending/Stooping:
  Rarely
• Kneeling:
  Rarely
• Crouching/Crawling:
  Rarely
• Reaching:
  Occasionally
• Talking:
  Frequently
• Hearing:
  Frequently
• Repetitive Foot/Leg Movements:
  Rarely
• Repetitive Hand/Arm Movements:
  Frequently
• Keyboard/Data Entry:
  Frequently
• Running:
  Rarely
• Vision:
  Depth Perception, Distinguish Color, Seeing Far, Seeing Near – Frequently
• Hazardous Drug Risk Exposure:
  No Risk