Operations Manager, Strategy Plasma
Job in
Owensboro, Daviess County, Kentucky, 42302, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Change Management, Business Analyst, Operations Management
Job Description & How to Apply Below
- Serve as the single point of contact for client-facing operational performance and issue resolution
- Translate client needs into clear, actionable operational priorities
- Lead recurring performance reviews, scorecards, and business updates
- Communicate performance trends, risks, and improvement opportunities
- Own and track KPIs across service, cost, quality, and reliability
- Identify performance gaps and lead root cause analysis
- Partner with cross-functional teams to implement and sustain improvements
- Ensure alignment with client expectations and service commitments
- Lead and support continuous improvement initiatives across plasma operations
- Apply Lean, Six Sigma, and process improvement methodologies
- Facilitate process mapping, Kaizen events, and workflow optimization
- Monitor KPIs such as on-time delivery, cost, and utilization
- Build and maintain operational dashboards and scorecards
- Ensure data accuracy and consistency across reporting
- Provide actionable insights to drive decisions
- Bachelor’s degree or equivalent experience
- Typically 7+ years of experience in operations, logistics, or continuous improvement roles
- Experience serving as a client-facing or cross-functional liaison with strong stakeholder management skills
- Proven continuous improvement and problem-solving experience (Lean, Six Sigma, or equivalent)
- Demonstrated ability to analyze data and drive measurable operational improvements
- Strong communication skills, including executive-level reporting and storytelling
- Ability to work independently in a cross-functional, fast-paced environment
- Strong analytical mindset with structured problem-solving approach
- Preferred
Skills:
Six Sigma certification (Green Belt or higher) or Kaizen experience;
Experience in plasma operations, healthcare logistics, or regulated environments;
Proficiency in Power BI and/or Tableau;
Working knowledge of SQL and advanced Excel;
Experience building operational scorecards and dashboards
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