Specialist, Student Services and Outreach; WKU in Owensboro

Specialist, Student Services and Outreach (WKU in Owensboro)

Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the third largest public four-year institution in the Commonwealth of Kentucky with approximately 16,293 students and nearly 2,612 faculty and staff employees.

Western Kentucky University is committed to empowering its campus community. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our ever-evolving communities.

Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home.

Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided.

Learn more about WKU and Bowling Green /about.

This WKUOwensboro-based Specialist, Student Services and Outreach position is the main recruitment professional for the campus and spends approximately 65% of their work time on recruitment-based visits, events, and communications, specializing in the recruitment of transfer students. Approximately 20% of their work time is spent developing and delivering the student services program at WKU in Owensboro, connecting the regional campus students to the broad and diverse opportunities, activities, and experiences of our university.

The position plays a leadership role for the campus, supervising part-time facilitators and student workers, as well as interacting throughout the area representing WKU in Owensboro and developing partnerships and relationships. This position reports to the Director, Regional Campuses.

The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Recruitment outreach for the WKU in Owensboro campus, including in-person presentations, recruitment fairs and events, and managing email, text, and phone outreach campaigns to help the regional campus meet enrollment goals.
• Connect with local community colleges and other community partners to create WKU visibility in classrooms, at local events, and through outreach initiatives.
• Maintain a comprehensive understanding of the breadth of student services available through WKU for Owensboro campus students and liaise with colleagues at all other WKU campuses to provide a year-round program of student service delivery.
• Routinely collaborate with WKU departments such as Adult Learner Services, Career Development Center, Counseling Center, Intercultural Student Engagement Center, Military Student Services, Research and Creative Activity, Scholar Development, START Center, Student Activities, Student Accessibility Resource Center, Student Financial Assistance and Scholarships, WKU Global, etc. to provide Owensboro student services.
• Create student activities and services tailored for a diverse group of students, including traditional, hybrid, and online students, adult learners, and place bound students.
• Develop excellent personal relationships with WKU in Owensboro students, colleagues, and the Owensboro community, including new partnerships in the area and nurturing ongoing…