Tutoring & Library Specialist (Library Associate I

Title: Tutoring & Library Specialist (Library Associate I)

Salary Range: $41,000

Contract Term Length: 12 Months

Standard

Hours:

37.5

Work Location: Discretionary Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus

Location:

Gateway Edgewood Campus

Department: Library & Information Services

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Performs routine and skilled duties in support of tutoring services (80%) and library services (20%) under general supervision with minimal latitude for personal decision-making.

• Assist daily tutoring operations with direction from supervisor
• Assist the Director with tutoring schedules and student referrals
• Serve as the primary contact for tutoring services
• Support tutor onboarding and communication
• Maintain tutoring resources, records, and utilization data
• Promote tutoring services to students, faculty, and staff
• Provide embedded tutoring support for students
• Offer tutoring appointments for students on campus or virtually; in-person class visits or coordinate group tutoring sessions
• Assists with the maintenance/creation of online tutoring/library guides and tutorials on the library/tutoring website with guidance from supervisor
• Assists with campus library collection maintenance:
  Perform occasional inventory checks of reference material and ensure orderly maintenance of shelves
• Assist students with printing or computer use as needed. Participate in KCTCS or GCTC level projects as needed
• Other duties as assigned by supervisor

• Bachelor’s degree or equivalent
• Minimum of one (1) year of experience in tutoring, academic support, student services, or a related field
• Experience tutoring college-level coursework
• Strong customer service, student engagement, and relationship-building skills
• Ability to support and engage students from diverse cultural, educational, and socioeconomic backgrounds
• Excellent organizational, time-management, and prioritization skills
• Ability to coordinate schedules, appointments, referrals, and student support services
• Proven ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment
• Strong verbal and written communication skills
• Detail-oriented, self-motivated, and capable of working independently with minimal supervision
• Experience maintaining accurate records and managing data
• Ability to handle confidential student information with discretion and professionalism
• Proficiency in online learning platforms and virtual communication tools
• Advanced proficiency in Microsoft Office applications, including Excel, Forms, Outlook, Teams, SharePoint, and Word

• Experience working in a library, learning center, community college, or other higher education setting
• Knowledge of library services, research resources, information literacy practices, and student support services
• Experience creating, maintaining, and delivering online instructional materials, tutorials, guides, and other educational content
• Familiarity with tutoring management systems, online scheduling platforms, and student success technologies
• Strong presentation, training, and workshop facilitation skills
• Experience promoting academic support services, student success initiatives, and campus resources
• Ability to analyze program utilization and performance data and prepare reports to support assessment, continuous improvement, and informed decision-making
• Demonstrated ability to support student learning and engagement through innovative instructional methods and resource development

This position may be considered for a discretionary hybrid work arrangement following the successful completion of the probationary period. Approval of any hybrid schedule is contingent upon supervisory authorization, alignment with institutional operational needs, and adherence to a maximum of one (1) remote workday per week.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.