Support Engineer

Overview

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit  or follow us on social media.

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs. Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability.

Conducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements.

A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

• Provide comprehensive support for account operations, ensuring safe, economical, and effective use of chemicals and equipment.
• Collaborate closely with sales management to develop and execute chemical programs.
• Communicate with sales management regarding account activities to keep stakeholders informed.
• Perform weekly reporting and inventory management to maintain oversight and accountability.
• Conduct testing at customer sites to verify safety and efficacy of treatment programs; engage proactively to address issues and devise corrective strategies with sales and customer teams.
• Analyze program performance to aid in decision-making and drive continuous improvements.
• Collaborate with process owners in a factory environment to lead and implement continuous improvements.

• B.S. in Science or Engineering (preferred)
• 1-3 years industry experience (pulp & paper or water treatment preferred)
• Documented results in process improvements and solving complex, non-routine technical problems
• Project management experience
• Strong relationship-building skills
• Good written and oral communication skills with multiple organizational levels
• Ability to learn new concepts and/or technology and apply them
• Ability to work with autonomy
• Solid mechanical and electrical aptitude and skills
• Proficiency in MS Office programs (Word, Excel, PowerPoint)

• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth
• Paid time off, 3 floating holidays and separate sick days
• Competitive salary, incentive plan and annual merit increases
• 401(k) plan with match

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at

The expected compensation range for this position is between $69,000.00 and $ plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.