Mortgage Payment ProcessorCategoryBanking OperationsJob IdLocationOwensboro, KY, United StatesPosting

Mortgage Payment Processor

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Mortgage Payment Processor is responsible for processing and balancing mortgage-related cash transactions in accordance with department procedures and investor guidelines. This role ensures timely and accurate application of funds, researches and resolves discrepancies, and supports operational efficiency within mortgage default and servicing functions.

• Process and balance mortgage payments, claim funds, and third-party transactions within established timelines (e.g., 48-hour processing standards)
• Identify, research, and resolve rejected, misapplied, or outstanding funds in accordance with department guidelines
• Ensure accuracy and compliance with investor requirements and internal procedures
• Utilize mortgage servicing systems to monitor and manage cash flow activity
• Maintain documentation and support development or adherence to departmental policies and procedures
• Partner with internal teams to ensure accurate and timely processing outcomes

** The role offers a hybrid schedule, which means there's an in-office expectation of 3 or more days per week at one of the posted hub locations.**

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.38