IT Professional Associate

IT Professional Associate

Posting Number: S15277P

Working Title:

IT Professional Associate

Department:
Grady-Information Tech Service

Employment Type:

Employee (Full Time)

Salary: $45,

Schedule:

Monday to Friday 8am-5pm (some evenings and weekends may be required)

Location:

Athens Area

• High school diploma or equivalent and 2 years of related experience

• Broad technical knowledge to diagnose and resolve issues with hardware, software, peripherals, and network devices.
• Experience with Windows and macOS support and configuration, MS Office, Adobe Creative Cloud, and various email clients.
• Experience with Active Directory, group policy, print servers, MDT, and basic printer troubleshooting.
• Ability to work independently and as part of a small team.

• Install, standardize and troubleshoot desktop systems in a complex office or lab environment.
• Assist clients with questions regarding IT usage and practices.
• Manage hardware, basic printer troubleshooting, and imaging and configuration of hardware for deployment.
• Maintain and manage college IP addresses and active directory.
• Function as a point of contact for A/V maintenance and classroom support.
• Assist other IT staff with various projects.

• Provide general classroom support of A/V maintenance and troubleshooting.
• Serve as the primary point of contact for faculty and staff preparing for special events and presentations.

• Move computer systems as needed for office relocations.

• Keep notes and documentation for work assignments.

• Additional support duties as needed.

The University of Georgia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.