Customer Service Coordinator

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This range is provided by Compunnel Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.00/hr - $20.00/hr

Direct message the job poster from Compunnel Inc.

This role is 100% remote and requires weekend flexibility with 40–50 hrs per week.

Responsibilities:

• Proactively reach out to delivery drivers to set expectations and instructions
• Train and re-educate drivers on compliance
• Address delivery issues with urgency and empathy
• Analyze and interpret delivery data to identify trends
• Execute workflows to meet SLAs
• Collaborate with internal teams to improve processes

Qualifications:

• Bachelor’s degree or equivalent work experience
• 2+ years project coordination experience (technology or grocery/convenience)
• Strong organizational, communication, and problem-solving skills
• Typing speed 40+ WPM, above average tech fluency
• Proficiency with Google Sheets, G-Suite; familiarity with Slack, Salesforce, Atlassian a plus

• Entry level

• Contract

• Administrative, Supply Chain, and Customer Service

• Food and Beverage Services

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