Product Designer

Kyivstar.

Tech is looking for a Product Designer to join our B2B product team working on a web platform for business customers that use satellite connectivity services and connected network equipment. This role is not only about designing screens. We are looking for a strong product‑minded designer who can work in discovery, frame problems, challenge assumptions, build scalable UX concepts, and help the team turn complex technical and business processes into clear, flexible, and technically viable product solutions.

You will work in a cross‑functional environment side‑by‑side with Product Owners, Business Analysts, Engineers, QA, and other stakeholders. The product will serve B2B customers with different company sizes, user roles, device fleets, billing models, service plans, operational workflows, and technical scenarios. We need someone who can think beyond a single client request and design solutions that can scale across multiple companies, domains, and use cases.

• Act as a product designer within a cross‑functional full‑stack product team, contributing to team‑level outcomes and shared KPIs
• Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts, validation, and delivery
• Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable UX solutions for a web customer platform
• Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring, subscription management, billing, payments, and support‑related workflows
• Create UX flows that help business customers understand which devices are connected, whether they are active or inactive, how much traffic they consume, what speeds they deliver, and what costs are associated with their usage
• Design experiences for adding new devices, connecting them to existing services or equipment, managing service plans, changing subscriptions, and tracking the status of requests
• Think beyond a single use case or client request and design solutions that can work across different companies, industries, fleet sizes, service models, and operational scenarios
• Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device management, monitoring, analytics, billing, and service administration
• Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5 devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states?
• Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs, business logic, technical constraints, and friction points
• Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback
• Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability, frontend limitations, monitoring logic, billing logic, and system dependencies
• Prepare clear design documentation that helps engineers understand not only how the interface should look, but why it should work this way
• Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design system when existing solutions are insufficient
• Use product analytics and qualitative feedback to evaluate the impact of design decisions and improve usability, efficiency, transparency, and scalability
• Provide design QA during implementation to ensure that delivery matches both visual quality and product intent
• Optionally use AI‑based tools, prototyping tools, low‑code/no‑code, or vibe‑coding approaches to explore ideas, structure tasks, validate assumptions, or speed up design workflows

• Product design experience: 4+ years as a Product Designer, UX Designer, or similar role, preferably in SaaS, B2B, B2B2C, telecom, connectivity services, IoT, network management, billing platforms, CRM, support tools, or complex operational products
• Discovery maturity: ability to work with ambiguous…