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Network Operations Shift Lead
Job in
Owensboro, Daviess County, Kentucky, 42302, USA
Listed on 2026-09-04
Listing for:
Murtech Staffing & Solutions
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Specialist, IT Project Manager
Job Description & How to Apply Below
Murtech Staffing & Solutions seeks a Supervisor to lead a 10–15 person shift team ensuring 24/7 network operations, incident triage, and ticket management. You will mentor staff, coordinate incident responses, and drive metrics for MTTA and MTTR with clear escalation paths.
The role emphasizes maintaining dashboards, performing root cause analysis, and ensuring adherence to SOPs and ITIL processes while communicating effectively with internal and external stakeholders.
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