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Technology Solutions Center Lead: IT Support & Escalations
Job in
Owensboro, Daviess County, Kentucky, 42302, USA
Listed on 2026-09-08
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jobtailor is seeking a seasoned IT Support Specialist to serve as an escalation point for complex technical issues, providing phone and ticket-based support to end-users, and documenting incidents in Service Now. You will diagnose hardware, software, and network problems and guide users through effective solutions.
This role requires 4+ years of experience, strong communication, and the ability to work Monday–Friday, 6:30 AM–3:30 PM EST from a quiet home workspace.
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