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Senior Technical Support Specialist - Elite Client Support

Job in Owensboro, Daviess County, Kentucky, 42302, USA
Listing for: Amplix
Full Time position
Listed on 2026-09-27
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29000 - 33000 USD Yearly USD 29000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Senior Technical Support Specialist - Elite Client Support (After Hours)

Amplix is seeking a Senior Technical Support Specialist I to provide comprehensive Level One support, manage after-hours calls, and assist with Coach Call Queue and Teams Chat. The role involves high-profile client management, specialized order support, and backup coverage for wireless requests.

The ideal candidate will handle escalations, contribute to process improvements, and maintain DS/PI compliance while supporting customer onboarding and continuous growth in level 2 skills.

The following opening is for a Senior Technical Support Specialist
- Elite Client Support (After Hours) with Amplix.

We would love to welcome a new Senior Technical Support Specialist
- Elite Client Support (After Hours) to our team in KY, United States.

For the Senior Technical Support Specialist
- Elite Client Support (After Hours) position at Amplix, we are reviewing applications now.

Position Requirements
10+ Years work experience
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