Surveillance Operator

Career Opportunities:
Surveillance Operator (687)

ABOUT CHURCHILL DOWNS INCORPORATED Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the Twin Spires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view.

We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

The Surveillance Operator is responsible for monitoring all areas of the property—including the gaming floor, cage, food and beverage outlets, and back‑of‑house operations—using surveillance equipment and personal observation. This position plays a critical role in ensuring compliance with all applicable laws, regulations, internal policies, and procedures. The Surveillance Operator utilizes advanced video monitoring systems, access control tools, and dispatch protocols to detect and document unusual or illegal activities.

By maintaining constant vigilance and accurate reporting, the Surveillance Operator helps safeguard company assets, ensure guest and team member safety, and uphold the integrity of operations at Owensboro Racing and Gaming.

• Monitor guests and team members in all public and restricted areas using surveillance equipment and direct observation to identify suspicious, illegal, or non‑compliant activity.
• Operate a variety of surveillance tools including video cameras, monitors, digital recorders, access control systems, computer dispatch, switches, and video printers.
• Maintain constant vigilance over gaming activity, cage operations, food and beverage outlets, and other critical areas to ensure regulatory and internal control compliance.
• Record and document any unusual, suspicious, or criminal activity through video footage and written reports; escalates issues to the appropriate departments or personnel.
• Produce timely and accurate logs, incident reports, and evidence documentation for potential investigations or compliance reviews.
• Monitor surveillance systems for blind spots, technical malfunctions, or tampering and report any issues to the appropriate technical or security staff.
• Log observations and incidents in the surveillance dispatch log and manage incoming dispatch calls for emergency and non‑emergency response coordination.
• Oversee and support emergency response efforts by dispatching appropriate personnel including security, police, fire, or maintenance.
• Ensure minors are not participating in restricted activities such as gambling, consuming alcohol, or purchasing tobacco.
• Stay current on departmental procedures, regulatory requirements, and company policies to ensure all surveillance activity complies with applicable laws.
• Maintain strict confidentiality of all surveillance operations, footage, and reports.
• Participate in ongoing training sessions and maintain all required licenses, including the KHRGC license.
• Support responsible gaming initiatives and report any observed indicators of problem gambling.
• Perform other duties as assigned by the Surveillance Supervisor or department leadership.

• Must be at least 21 years of age to apply.
• Strong observational skills and the ability to identify unusual, suspicious, or non‑compliant activity using surveillance systems and direct visual monitoring.
• Proficient in the use of surveillance equipment, including video cameras, monitors, digital recorders, video printers, camera selectors and switches, access control systems, and computer dispatch systems.
• Ability to maintain detailed logs and create accurate written reports of observations and incidents.
• Solid understanding of laws, regulations, internal controls, and procedures related to gaming operations and facility security.
• Excellent…