Security-Ex Shift Supervisor

Shift Supervisor, Security-Ex

Be a part of the action – join our winning team! At Owensboro Racing & Gaming, part of the iconic Churchill Downs, Inc. family, the Security Shift Supervisor plays a vital role in keeping the excitement going while ensuring the safety of our guests, team members, and property. In this fast-paced, high-energy environment, you'll do more than just protect—you'll lead with confidence.

Reporting to the Security Manager, you'll take charge of daily security operations, guide and support your team, and respond to any situation with professionalism and precision. From overseeing patrols to handling emergencies, you'll be on the front lines of creating a safe, welcoming experience for everyone who walks through our doors. You'll help build a strong team, make critical decisions in the moment, and ensure everything runs smoothly—all while being part of the thrill that only the gaming and racing industry can offer.

If you're a natural leader with a sharp eye and a passion for safety, this is your opportunity to step into a dynamic role where no two days are the same—and every shift makes a difference.

• Leadership & Oversight

  • Supervise, coach, schedule, and, when necessary, discipline security officers.

  • Assign posts, monitor staffing levels, and maintain accurate shift logs and activity reports.

• Safety & Asset Protection

  • Provide visible patrols of gaming areas, back-of-house, and perimeter grounds.

  • Escort cash transfers, verify access to restricted areas, and monitor surveillance, alarm, fire-safety, and lighting systems.

  • Enforce entry requirements (age, credentials, etc.) and respond to altercations, theft, vandalism, fire, trespass, or other illegal acts.

• Incident Response & Investigation

  • Lead initial investigations, collect statements, preserve evidence, and coordinate with law enforcement or medical responders.

  • Execute traffic control, crowd management, evacuation, and incident-command procedures during emergencies.

• Communication & Guest Service

  • Relay clear, concise information via radio, phone, and written reports.

  • Build guest rapport by greeting, assisting, and providing directions or event information.

• Regulatory & Policy Compliance

  • Train officers on department SOPs, KHRC standards, first aid/CPR/AED, defensive tactics, and alcohol-service laws.

  • Ensure officers uphold all security directives, safety regulations, and company values.

• Administrative Duties

  • Prepare incident, injury, and daily activity reports.

  • Maintain equipment inventories and recommend process improvements.

  • Perform additional related duties as assigned.

• Proven ability to lead, motivate, and evaluate a security team.

• Calm, decisive demeanor under pressure with strong problem-solving and conflict-resolution skills.

• Proficient verbal and written communication; able to draft clear reports and testify if required.

• Working knowledge of CCTV, alarm panels, radios, and MS Office (Word, Excel, PowerPoint, Outlook).

• Valid driver's license; ability to drive company vehicles.

• Must obtain/maintain:

  • Kentucky Alcohol Servers Permit

  • First Aid/CPR/AED certification

  • Defensive driving & defensive tactics credentials

  • Standard Crime Scene Investigation training

  • KHRC security license

• Must be at least 21 years of age or older to apply

• High school Diploma or GED required

• Minimum two (2) years of law enforcement or security experience with supervisory duties.

• Gaming industry or large-venue background preferred.

The Security Shift Supervisor position requires the ability to:

• Sit, stand, walk, hear, talk, use hands, and drive for extended periods

• Balance, climb, bend, stoop, kneel, and reach overhead as needed

• Crawl when necessary in the course of duties

• Push, pull, carry, lift, slide, or transfer objects weighing up to 50+ lbs

In addition to the physical requirements, candidates must possess the mental stamina to:

• Analyze data, problem-solve, and make sound decisions

• Organize and plan effectively

• Read, write, and communicate clearly and professionally

This role involves both physical readiness and mental agility in a fast-paced, dynamic environment.