Installer, Trades ​/ Skilled Labor, General Labor

Executes installation work to spec and standard.

median age 32
· trade school or high school with certifications

Installer median age 32
· trade school or high school with certifications composite of operators we work with

Who they are

Executes installation work to spec and standard.

Software relationship: rare

Goals
· what “good” looks like

• On-time install completion
• Low rework rate
• Clean closeout documentation

Also called

Trade school or high school with certifications

most learned on the job

pay range

$38k – $65k

base + role-tied incentives

software relationship

the temperaments we keep meeting in this seat

ISTP

The Virtuoso

ISTJ

The Inspector

rigorous, by-the-book

ESTP

The Entrepreneur

quick thinker in the field

A day with the installer

12 waypoints. 2 peak-stress hours.

5:30a

Boots on

Coffee from the pot his wife sets the night before. Pulls up the install board on the phone — two-system changeout in Henderson, full furnace and coil. Material list and project plan already loaded; sees the line set is staged and the new condenser pad is on the truck from yesterday's prep.

6:15a

Shop swing

Pulls into the shop, walks the lead through the staged equipment. Verifies the matched coil, the 50-foot line set, the whip and disconnect, the float switch. Finds the filter rack the warehouse forgot and grabs it off the shelf before the truck rolls — the kind of catch that saves a noon trip back.

7:00a

Roll out

Two-truck convoy to the Henderson job. Apprentice on the second truck texts asking if they're grabbing breakfast burritos — yes, the gas station on Sunset, the same stop every install morning.

7:45a

Site walk

Lays drop cloths from the door to the closet and the door to the attic ladder. Walks the homeowner through the sequence — power off at noon, back on by three, system fully tested before they leave. Snaps a before photo of the closet and the attic on the tablet.

8:15a

Tear-out

Recovers the R-410A on the old system, pulls the disconnect, breaks down the old air handler in the attic. Hands pieces down the ladder to the apprentice who's bagging insulation as it comes. Old condenser cut loose and rolled to the driveway by ten.

10:30a

Set the equipment

New condenser on the pad, level checked twice. New air handler hoisted into the attic, set on the secondary pan with the float switch wired in. Lead checks his torque on the line set flares — the apprentice watches the second one and copies the angle.

12:30p

Lunch on the tailgate

Burritos on the tailgate, twenty minutes flat. Apprentice asks why the secondary pan slope matters; lead draws it on a scrap of insulation board with a Sharpie.

1:00p

Braze and pull vacuum

Purges with nitrogen, brazes the line set, pressure-tests at 350 psi and waits the full ten minutes before pulling vacuum. Micron gauge holds at 450 — resists the urge to call it good at 600 the way the install last summer did before it leaked. Weighs in the factory charge plus the line-set adjustment from the tablet.

Braze and pull vacuum

Purges with nitrogen, brazes the line set, pressure-tests at 350 psi and waits the full ten minutes before pulling vacuum. Micron gauge holds at 450 — resists the urge to call it good at 600 the way the install last summer did before it leaked. Weighs in the factory charge plus the line-set adjustment from the tablet.

3:00p

Startup and test

Power on, thermostat to cool, watches the sequence. Pulls subcooling and superheat on the second cycle, both in spec. Runs the gas furnace through ignition twice, checks manifold pressure, confirms the float switch kills the system when he lifts it.

4:00p

Walkthrough

Walks the homeowner through the new thermostat, the filter location, the registration card on the tablet. Photos of the finished condenser, the air handler, the data plates, the manifold pressure reading — closeout package uploaded before they leave the driveway.

Walkthrough

Walks the homeowner through the new thermostat, the filter location, the registration card on the tablet. Photos of the finished condenser, the air handler, the data plates, the manifold pressure reading — closeout package uploaded before they leave the driveway.

4:45p

Cleanup and…