Case Manager

Job Description

The Portage County Health & Human Services department is hiring a Case Manager to support the Portage House. This is a full‑time (40 hrs / week) Monday - Friday position.

Final date to receive applications:

Job Type: County

Pay range starts at $23.32 / hr

• Provide Case Management for identified clients.
• Conduct and keeps notes on weekly individual counseling sessions with each assigned client.
• Facilitate selected educational/training modules.
• Facilitate house meetings.
• Attend weekly staff meetings.
• Supervise and interact with clients (listen to concerns, encourage pro-social behavior, confront unsafe behavior.)
• Respond to rule or policy infractions by writing disciplinary reports. Formulate, assign and record disciplinary actions for identified clients.
• Record client clients’ activity and document and complete client reports as assigned.
• Provide case management and case planning with Department of Community Corrections (DCC) agents and other service providers.
• Attend supervisory sessions as scheduled.
• Attend/conduct client interviews.
• Perform intake and departure procedures with clients

• Maintain order and safety during shift.
• Monitor clients’ activities and whereabouts.
• Ensure house rules, policies, and clients’ commitments are being followed.
• Answer phone, takes messages, and communicates to other staff regarding clients’ activities and behavior.
• Remain in-house during shift when working independently.
• Monitor visitors.
• Provide first aid to clients as needed.
• Provide limited training to Relief and Night Security staff.
• Assist with scheduling.
• Supervise Night Security and Relief staff and student interns.

• Responsible for house cleanliness during shift.
• Assign and monitor clients’ house chores.
• Monitor clients’ activities during emergencies to ensure safety and state code compliance.
• Assign and approve menus.
• Monitor house maintenance and repair needs.

High School diploma or equivalent required. A minimum of two years’ post- secondary education in psychology, sociology, social work, or related human services field, or comparable training and experience required.

• Group and individual case management experience.
• Any combination of education and experience that provides the equivalent knowledge, skills and abilities required to perform the essential functions of the position.
• This position requires travel for work‑related purposes in certain situations with residents. Must possess a valid driver’s license and maintain personal automobile insurance coverage when using personal vehicle for business purposes.
• Ability to successfully pass a criminal background check.

• Vacation – available on day one!
• Health insurance – your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co‑pay plan)
• Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
• Flexible spending account
• Dental insurance
• State of Wisconsin Retirement Plan – County contribution of 7.2%!
• Paid holidays
• Paid sick leave
• Life insurance – premium paid by the County (must work a minimum of 30 hrs/wk)
• Long term disability insurance – premium paid by the County (must work a minimum of 30 hrs/wk)
• EAP (Employee Assistance Plan) – paid by the County
• 457(b) Deferred Compensation Plan
• Public Student Loan Forgiveness (PSLF) Program

Portage County is an Equal Opportunity Employer