Product Manager - Creators

About the team

The Creators Product team at High Level focuses on building and scaling a world‑class learning experience for more than 1.1 million monthly active users, solving B2C‑style learner experience problems within a B2B2C product ecosystem.

Elevate High Level’s Creators experience into a best‑in‑class learning platform by driving adoption, engagement, and outcomes for a global user base.

• Own the Creators Product Vision & Strategy – Define and execute the roadmap with a focus on engagement, completion, and long‑term retention.
• Own the end‑to‑end learner journey – Identify drop‑offs, friction points, and opportunities to improve learner outcomes and business impact.
• Drive Learner Growth & Monetization – Improve learner adoption, stickiness, and revenue through enhanced course discovery, consumption, and progression experiences.
• Deliver Core Learning Experiences – Lead end‑to‑end development of features that enhance course creation, consumption, progress tracking, and learner success at scale.
• Champion UI/UX Excellence – Partner with design and engineering to deliver intuitive, accessible, mobile‑friendly learning experiences with a focus on usability and performance.
• Experiment & Optimize – Design, execute, and analyze A/B tests to validate hypotheses and improve engagement metrics across web and mobile.
• Scale & Reliability – Continuously improve platform scalability, performance, and reliability for a growing learner base.
• Collaborate Cross‑Functionally – Work with engineering, design, data, marketing, and customer‑facing teams to drive adoption and learner satisfaction.
• Leverage Data for Decisions – Use analytics and experimentation insights to prioritize roadmap investments and measure product impact.
• Own Outcomes, Not Just Features – Deliver measurable improvements in engagement, retention, completion rates, and overall platform growth.
• Activation & First‑Value Ownership – Identify and optimize learner activation milestones that correlate with retention and monetization.
• Own Metrics & Business Impact – Report on clear success metrics such as activation rate, completion rate, time‑to‑first‑value, retention cohorts, and revenue per learner.

• Learning Platform & B2C Experience – Built and shipped impactful features for eLearning or MOOC platforms at scale.
• UX‑Obsessed for Learning – Delivered intuitive and delightful learning experiences focused on content discovery and habit formation.
• Experimentation‑Led – Comfortable running A/B tests and structured experiments to improve outcomes.
• Learner‑Centric Mindset – Balance business objectives with learner success.
• Strategic and Execution‑Focused – Define product vision and stay deeply involved in execution to achieve real impact.
• Data‑Informed Decision Maker – Prioritize initiatives based on behavioral data, funnel metrics, and cohort analysis.

• 8+ years of Product Management experience with a focus on B2C or B2B2C learning platforms serving 2 million+ monthly active users.
• Proven track record of shipping impactful products that drive measurable improvements in engagement, completion, retention, and growth.
• Deep understanding of UI/UX principles for learning experiences and ability to partner with design teams.
• Experience driving creator growth and monetization within subscription, marketplace, or creator‑led models.
• Familiarity with SaaS and creator platform growth levers, including engagement loops and lifecycle optimization.
• Bonus – Worked on a highly polished B2C learning or content platform with 2 million+ monthly active users and can articulate impact.

• Remote‑first organization.
• Opportunity to learn and contribute to a fast‑growing B2B SaaS startup.
• Well‑funded and profitable company.

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information for compliance. Providing this information is voluntary, and its receipt will not influence hiring.

Salary range: $175,000 – $244,500 annually.