Diagnostic Imaging Technologist Assistant

Job Summary

Collaborates with patient and patient’s family to assist technologist in patient studies as needed by preparing room set-up, transporting patients within facility, and moving/lifting patients. The Tech Assistant performs non-technical duties in the Diagnostic Imaging Department including answering phones, reception of patients, obtaining patient histories, file room activities, and supply stock. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.

Recognizes and demonstrates understanding of patient and family centered care.

Collaborates with patient and patient’s family to assist technologist in patient studies as needed by preparing room set-up, transporting patients within facility, and moving/lifting patients. The Tech Assistant performs non-technical duties in the Diagnostic Imaging Department including answering phones, reception of patients, obtaining patient histories, file room activities, and supply stock. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.

Recognizes and demonstrates understanding of patient and family centered care.

• Works with patient and patient’s family to determine transport to and from patient care units in a timely and safe manner.
• Keeps patients and visitors apprised of any wait or delay in procedures.
• Maintains appropriate stock of laundry.
• Maintains clean patient transport equipment.
• Prints, sorts, and distributes Radiology Reports as needed.
• Follows department protocol in completion of all duties related to file room, front office and patient transport.
• Assists with solving exam discrepancies, deciphering Radiologist interpretation of multiple dictations, monitoring and follow up on all released unread films
• Responsible for preparing films for mail out and clinic visits, releases and returns of MHC films as well as responsible for handling of all outside films from other institutions/offices.
• Answers phones in a prompt, courteous manner, answer questions, direct the call to the proper person or take a complete message as needed.
• Assists with file room and front office duties as needed.
• Performs any and all duties as necessary to maintain prompt and accurate patient flow in and out of the department.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

• Consistently treats patients and co-workers with dignity and respect. Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA).
• Demonstrates knowledge of and supports hospital's mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior. Promotes a culture of safety, quality services, and customer satisfaction.
• Demonstrates safe and effective use as well as calibrates and performs preventive maintenance of all equipment associated with assigned duties.
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life…