Insect Order Fulfillment Supervisor

Location: Owosso, MI

Job :26-48

# of Openings:1

Josh’s Frogs is a constantly growing online pet store and industry leader that prides itself on selling only happy, healthy, captive-bred amphibians, reptiles, and invertebrates. We run on EOS. We value integrity and practice open books, where we share our financials with all employees. We believe in working as one team. We expect our employees to constantly grow with us, and we value promoting from within.

We’re currently looking for a motivated, supportive leader to join us as a full-time Insect Order Fulfillment Supervisor in our Insect Department (HQ) . As an Insect Department team leader, you’ll help provide clear leadership, management, and accountability for the team, increase gross profit on live insects, and keep products in stock. Your primary responsibilities will include leading, managing, and holding the Owosso Insect Order Fulfillment team responsible, ensuring products are kept in stock for our website, and increasing gross profit by identifying efficiencies.

If you’re looking for a new job that’s totally different from everything else on the job market, with a team and company that values dedication and encourages you to grow alongside us, we hope you’re interested in working at Josh’s Frogs!

• Full-time (40 hours per week), Monday through Friday (9 AM to 5:30 PM)
• $17.00-$20.00/hour starting wages (commensurate with experience)
• This position requires the use of a respirator, as well as completion of respirator fit testing and respirator safety training in accordance with OSHA standards

Benefits Include:

• Health, dental, and vision insurance (Josh’s Frogs contributes 80% for single and family coverage through Blue Cross Blue Shield)
• Paid time off (Holiday, Sick, and Vacation, with Sick pay and 24 Holiday hours added upon hire)
• Short-term and long-term disability
• $50,000 life insurance
• Fully vested 401(k) (100% company matching up to 3%, then 50% match up to 6%), with additional options for Roth
• Free membership to Calm Premium (including up to 5 dependents)
• Generous employee discount on the Josh’s Frogs website
• Free breakfast, snacks, and coffee provided at work
• Travel opportunities for expos/shows (in some positions)

Day-to-Day

Duties Include:

• Leading, managing, and holding the Owosso Insect Order Fulfillment team accountable
• Ensuring quantity and quality of units available to keep products in stock
• Increasing gross profit through efficiencies (e.g., experimenting with packaging and shipment)
• Departmental meetings and team-building
• Inventory, audits, and other administrative tasks
• Creating and maintaining SOPs
• Labor planning and departmental communication

For This Position, You MUST Possess:

• Familiarity with the scientific process
• Familiarity with insect breeding and/or the feeder insect industry
• Ability to work on your feet for extended periods
• Ability to repeatedly lift 50 lbs.
• Proficiency in Google Sheets and/or Excel
• Experience creating and/or upholding operational processes
• Ability to pass pre-interview assessment

Special Consideration is Given to Those with:

• Managerial experience in the feeder insect or animal industry
• Professional experience breeding insects
• Familiarity with EOS

Examples of How an Employee Could Exhibit Our Core Values in This Position:

• Integrity
  - Proactively communicating with others when goals or expectations may not be met, ensuring transparency and trust within the team
• One Team
  - Showing up each day prepared to lead and support operations so that orders are completed on time, while actively asking for help and collaborating when needed to ensure team success
• Constantly Growing
  - Continuously seeking ways to improve processes and support team development by actively participating in conversations, sharing ideas, and contributing to shipping workflow improvements

Herpetoculture is booming, and we're the proof! Josh's Frogs was one of the INC 5000's fastest-growing businesses in 2022, and we're proud of it. What's more impressive is that this is Josh's Frogs' FIFTH year in a row on the INC 5000 List! Only 5% of businesses have made the list five years consecutively. One of our core values isn’t “constantly growing” for nothing;

the proof is in the…